More COVID-19 pages


The City is taking necessary precautionary purple tier
easures to contain the widespread nature of this virus in line with the Health Order currently in place by order of the State of California. Thank you for doing your part in keeping our community safe. We appreciate all of your efforts. 

Our goal is to work with County Health Officials at the San Benito County Health Department to control the community spread of the COVID-19; maintain essential City services, maintain fiscal accountability for COVID-19 response, and maintain open, transparent, and timely communication with the community.

The Health Officer for San Benito County directs all individuals living in the County to shelter in their place of residence.  Please refer to their website for updates: San Benito County Health & Human Services Agency

The Governor has released a set of guidelines for opening up our state in tiered stages. You can view updates from the State of California here:

Covid tiers


We have heard from many community members asking this question and of course, our greatest concern are our most vulnerable.  Reaching out to the seniors in your neighborhood would help us stay healthy together.  Volunteer with one of the many critical non-profit organizations.  Jovenes De Antano is a good place to start:

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On Wednesday, March 18, City Manager Reynolds announced that the City has closed its Library and Community Center.  City Hall is also closed unless you have an appointment.  Essential operations that are critical to the health and safety of the community remain fully operational including the Sheriff, Fire Department, Water, Waste Water, Building Inspections, Code Enforcement, Trash pick-up and Public Works Maintenance crew. 

The Community Center will be open for the November Election for in person voting and to drop off your ballot. Aside from the election the Community Center is closed through December and until further notice. 

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City Council

The City Council met Tuesday March 17th, declared a State of Emergency in the City, established its protocol for essential services and identified City service to be shut-down as described below.   City Council meetings will occur remotely via Zoom until further notice.  Stay in touch with us to learn how the community can also participate remotely.

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City Manager’s Office (831) 623-4661 extension 14

Office will remain open with modified access. The main reception desk is closed.

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Fire Department

The Fire Department remains open and staffed with three firefighters to continue the uninterrupted protection of the community.

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Public Safety

The Sheriff remains the City’s first point of contact for public safety, supported by private security in the evenings and through the night.  Code Enforcement has been increased and is now available on the weekend.

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Park play structures are closed. This includes Abbe Park Baseball Diamond, the playground portion of Verutti and Jim West Memorial Park. The soccer field is property of Aromas San Juan Unified School District and is subject to open or close at their discretion.

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Planning and Community Development

The public counter at City hall is closed.  Planning staff will be working mostly through remote access.  Both voice mail and email are a good way to communicate with the planners.  The Planning Commission will continue to meet remotely via Zoom until further notice. You can participate by checking their meeting schedule here.

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Water and Waste Water

The City’s licensed water distributors and waste water treatment operators are on-duty making certain the City’s systems are operating at 100%.  Water quality testing occurs weekly as always, to assure its continued healthy status.  Water bills have to be paid on-line, or by dropping payments into the box at City Hall.  No face-to-face payments can be processed during this emergency. You can send credit card payments securely through our online portal.

We ask that anyone struggling to pay their water bill contact us so that we can work out a payment schedule with you. All fines and late fees are waived throughout the State of Emergency. Contact City Hall at 1-831-623-4661 for more information.

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Public Works Department

The Maintenance Crew remains on a 40-hour work week schedule.  They will be able to check the City’s wells and lift stations on a regular basis, and repairs leaks and water lines as needed.  They are also on-duty maintaining streets, sidewalks and parks.  They are maintaining the 24/7 on-call coverage to address all off-hour infrastructure emergencies. 

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Building Department

Building permits can be paid on-line and will be issued from the City of Hollister office.  Lead-times for inspections may be longer due to contract service cutbacks.  The local phone, voicemail and email will be monitored during regular business hours.

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By declaring a “State of Emergency” the City becomes eligible for State and Federal assistance.  It is also in position to respond more rapidly to urgent situations by re-assigning duties at City Hall as needed, and hire contractual services with less red-tape.

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Relief Efforts

Because of the Emergency declaration both locally and at the County level, business owners are eligible for assistance from the small Business Administration.  The Economic Development Corporation of San Benito County is taking the lead on this effort.

As programs for residents become available, City staff will work to be certain that everyone is aware of these opportunities.  Programs to increase or provide sick-pay, increase unemployment benefits, and rent and utility assistance are all part of these generous State and Federal programs.  Please check in with this web-site for further details about how to apply for and receive these benefits.

Weekly food distribution boxes are available on a first come first serve basis every Friday at the Soccer Field. Volunteers are generally available at the soccer field between 11:30 a.m. and 1 p.m. every Friday.


Below are several links in both Spanish and English that are targeting the community, and how each of us should respond to this emergency. Shelter in place unless yours is a critical business.  Reach out for services and meal delivery if needed.  Keep up to date on the most recent news.  This ride may last several months.  Be prepared but do not hoard.